i ordered a 550xp markII, it happened to be out of stock. They didn't have to offer me the same saw just with the heated handle, but they did. I asked to swap bars for a Sugihara 20" & they said no problem. Easy to deal with & will recommend them to my friends. I felt they went above & beyond what most would have done.
Glad I purchased this bag instead of other cheaper (and some not cheaper) bags. This is heavy duty canvas. The storage pockets are great and hold almost everything I need to carry to the site, spare blade & chain, blade oil, chaps, gloves, etc. Only my helmet will not fit in the bag, but attaches nicely to it.
Showed great integrity when product was shipped a little late. Included an extra package of string for my inconvenience. In this day and age, true customer service is rare. This company gets it. Will use again!
Tool did the trick to remove unwanted and unnecessary carb adjustment caps
The kit arrived on time. It was exactly what I ordered. I watched a video by Cickcanic on how to swap out the threaded adapter I needed to install the Speed Feed to my Stihl trimmer. Everything went smooth as silk. I honestly think my trimmer spins up at a higher rpm. I am very satisfied.